Clutter Media Group uses USPS (international and some domestic) and UPS (domestic only).
Domestic: Orders will ship within 7 business days.
International/Canada: Orders will ship within 10 business days.
Estimated delivery dates will be provided by the shipping carrier. Clutter Media Group can only provide tracking numbers when a method of shipping allows it. Clutter Media Group is not responsible for shipments that are lost in transit when choosing an option (such as first class mail) that does not provide a tracking number.
If an item is out of stock, we will contact you as soon as possible via e-mail or telephone.
Clutter Media Group will notify you by way of e-mail when your goods are to be dispatched to you. This e-mail will contain any tracking information that is applicable.
If Clutter Media Group receives no communication from you, within 10 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in acceptable condition and with no problems.
If Goods are being ordered from outside the USA, import duties and taxes may be incurred once your Goods reach their destination. Clutter Media Group is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Clutter Media Group cannot guarantee that the packaging of your Goods will be free of signs of tampering.
Tracking numbers on parcels provided by USPS are only valid until they reach their destination county. We cannot provide any further tracking information than we are provided with. Parcels will only be considered lost after 30 days from the ship date.